Direct Impact Learning provides corporate artificial intelligence training focused on practical workplace application, responsible AI use, and employee capability development.

Information on this website is provided for general informational and business development purposes. Specific training engagements, services, pricing, deliverables, schedules, and other commercial terms may be subject to separate proposals, agreements, or statements of work.

If there is a conflict between these Terms of Use and a separate written agreement governing a training engagement, the separate agreement will govern that engagement.

2. Permitted Use of the Website

You may use this website for lawful purposes, including to:

Learn about Direct Impact Learning
Review information about corporate AI training
Contact Direct Impact Learning
Request information or a discovery conversation
Evaluate whether Direct Impact Learning may be relevant to your organization

You may not use this website in a manner that:

Violates applicable law
Interferes with the operation or security of the website
Attempts to gain unauthorized access to systems, accounts, or information
Introduces malicious software, automated attacks, or harmful code
Misrepresents your identity or affiliation
Infringes the rights of Direct Impact Learning or others
Copies, republishes, distributes, or commercially exploits protected website content without permission

3. Website Information

Direct Impact Learning seeks to provide useful and accurate information, but website content is provided for general informational purposes.

Information may change as:

AI technologies evolve
Software platforms change
Training offerings are updated
Business practices develop
Applicable laws, standards, or organizational practices change

Direct Impact Learning does not guarantee that all website information will always be complete, current, error free, or suitable for every organization or circumstance.

4. No Guarantee of Business Results

Examples of workplace AI applications, productivity opportunities, training outcomes, or potential benefits are illustrative unless expressly stated otherwise in a written agreement.

Direct Impact Learning does not guarantee:

A particular level of productivity improvement
Cost savings
Revenue growth
Return on investment
Employee adoption
Specific business results
Accuracy of third-party AI tools
Continuous availability of any AI platform or software feature

Results depend on many factors outside Direct Impact Learning’s control, including organizational context, participant engagement, technology access, implementation choices, policies, workflows, and the capabilities of third-party AI systems.

5. AI Technology and Third-Party Platforms

Training and website content may refer to third-party technologies such as Microsoft Copilot and other artificial intelligence platforms.

Direct Impact Learning is not responsible for the operation, availability, security, accuracy, pricing, licensing, policies, or future functionality of third-party platforms unless expressly agreed otherwise in writing.

Third-party product names and trademarks belong to their respective owners. Reference to a third-party product does not necessarily imply endorsement, partnership, sponsorship, or affiliation.

Users and organizations are responsible for determining whether a particular technology is appropriate and approved for their own environment.

6. Responsible Use of Artificial Intelligence

Artificial intelligence can produce inaccurate, incomplete, outdated, misleading, or inappropriate outputs.

Website content and training materials may encourage practices such as:

Verifying important information
Protecting confidential and sensitive information
Maintaining appropriate human oversight
Following organizational policies
Applying professional judgment
Considering whether an AI tool is appropriate for a particular task

Individuals and organizations remain responsible for how they use AI-generated information and for decisions made using artificial intelligence.

7. No Professional Advice

Nothing on this website constitutes legal, regulatory, privacy, cybersecurity, accounting, financial, medical, employment, or other regulated professional advice.

Website content and training information should not be relied upon as a substitute for advice from an appropriately qualified professional where such advice is required.

References to responsible AI practices, privacy, confidentiality, verification, or organizational policy are provided for educational purposes.

8. Intellectual Property

Unless otherwise stated, the content of this website is owned by or licensed to Direct Impact Learning.

This may include:

Written content
Training concepts
Frameworks
Course structures
Graphics
Branding
Logos
Presentation materials
Exercises
Prompt frameworks
Training resources
Website design elements

You may view and use publicly available website content for your own informational purposes.

You may not reproduce, republish, distribute, modify, sell, license, or commercially exploit protected Direct Impact Learning content without prior permission, except where permitted by applicable law.

Participation in a training session does not automatically transfer ownership of Direct Impact Learning intellectual property.

Rights relating to training materials provided during a specific engagement may also be governed by the applicable proposal or agreement.

9. User Submissions

If you submit information through a website form, you are responsible for ensuring that the information you provide is accurate and that you are authorized to provide it.

Please do not submit unnecessary:

Confidential information
Trade secrets
Personal health information
Financial account information
Passwords or credentials
Highly sensitive personal information
Proprietary information belonging to another organization

Personal information submitted through the website is handled in accordance with the Direct Impact Learning Privacy Policy.

10. Privacy

Use of this website is also subject to the Direct Impact Learning Privacy Policy.

The Privacy Policy is available at:

Read our Privacy Policy →

11. Third-Party Links

This website may contain links to third-party websites, platforms, tools, or resources.

These links are provided for convenience or informational purposes.

Direct Impact Learning does not control third-party websites and is not responsible for their:

Content
Availability
Security
Privacy practices
Terms
Accuracy
Products or services

Use of third-party websites is subject to the terms and policies of those third parties.

12. Website Availability

Direct Impact Learning may change, suspend, restrict, or discontinue any part of the website at any time.

We do not guarantee uninterrupted or error-free access to the website.

Temporary interruptions may occur because of maintenance, hosting issues, security measures, third-party services, or circumstances outside our control.

13. Disclaimer

To the extent permitted by applicable law, this website and its content are provided on an “as is” and “as available” basis.

Direct Impact Learning makes no representation or warranty that:

The website will always be available
Content will be free from errors
Information will meet every user’s needs
Third-party AI technologies will operate as described
Website content will produce a particular business result

Nothing in these Terms excludes any right or protection that cannot lawfully be excluded.

14. Limitation of Liability

To the extent permitted by applicable law, Direct Impact Learning will not be liable for indirect, incidental, special, consequential, or similar damages arising from or related to:

Use of this website
Inability to access the website
Reliance on website information
Use of third-party websites or AI platforms
Decisions made using AI-generated information
Unauthorized access or circumstances outside Direct Impact Learning’s reasonable control

This section does not limit liability where such limitation is prohibited by applicable law.

15. Changes to These Terms

Direct Impact Learning may update these Terms of Use periodically.

Changes may be made to reflect:

Changes to the website
Changes to training offerings
Changes in business practices
Changes in technology
Changes in applicable legal requirements

The date at the top of this page indicates when these Terms were most recently updated.

Continued use of the website after updated Terms are published constitutes acceptance of the updated Terms to the extent permitted by law.

16. Governing Law

These Terms of Use are governed by the laws of the Province of Ontario and the applicable federal laws of Canada.

Subject to applicable law, disputes relating to these Terms or use of this website will be subject to the jurisdiction of the courts of Ontario.

17. Contact

Questions regarding these Terms of Use may be submitted using the inquiry form available at:

Terms inquiry form →

Please identify your message as a “Terms of Use Inquiry” where appropriate.